4/22/2009
Literature Review
This survey is a part of Business Research subject, SPU International College. The main objective of the subject is to gain applied educational experiences in a variety of research areas related to business.
The study of an employee satisfaction is essential to facilitating development and organizational change, allows the organization to focus on needs and leverage its strengths, informs the organization on which actions will create problems for the employees, provides management with employee feedback (both positive and negative) on the internal health of the organization, measures the impact of current programs, policies and procedures and can be used to motivate employees and improve job satisfaction.
Bangkok Banyan Tree Hotel is 5 star hotel that has standard for all the process. Therefore it can be a good sample to do the survey of an employee satisfaction.
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