Executive Summary

This research to study the satisfaction of the hotel employees in all aspects of their jobs including the efficiency in communication between the management and the employees, the efficiency in training and development provided to the employees in order to carry out their tasks properly and general job satisfaction (e.g. job fulfilling, working environment, relationship between team members and etc.)

This research is based on a survey technique. The population of the research is the hotel employees that are different in job level, age, salary and length of service.